We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to our address (you can find our address on https://elfbar13000puffs43108.fireblogz.com/57975440/um-imparcial-view-of-elf-bar-6000