Renowned as a pioneer in operations research and affectionately known as "Doctor Queue," Richard C. Larson has redefined the boundaries of service science and education. As a distinguished professor at MIT, Larson’s groundbreaking work has shaped how complex service systems are understood, optimized, and applied across sectors—from healthcare and urban infrastructure to online learnin... https://insightssuccessmagazine.com/the-professor-of-possibilities-the-innovations-of-richard-c-larson-in-service-science-and-education/